Buyer FAQ — Importing from Egypt with Westbekia

Quick answers to the questions European and global importers ask most before placing their first order.

Ordering & Payment

What is the minimum order quantity (MOQ)?

MOQs vary by commodity: sea salt from 1 × 20′ container (~25 MT), seafood and herbs per sea or air shipment. Request exact MOQs via the RFQ desk.

Which payment terms do you accept?

We accept T/T, irrevocable Documentary Letters of Credit (MT700) and escrow-backed transfers for first-time buyers. See our LC guide.

Can small importers / startups order?

Yes — many European importers started with one trial container. Send an RFQ and we will quote the best parcel size for your market.

Shipping & Documentation

Which ports do you ship from?

Primary: Damietta, Alexandria, Port Said. See Shipping & Logistics.

What documents are included?

Commercial invoice, packing list, bill of lading, certificate of origin (EUR.1 where applicable), phyto / health certificates, and pre-shipment inspection report on request.

Do you handle customs and certification?

We deliver FOB/CIF with export documentation ready; import-side customs and EU clearance are handled by your broker with our compliance files ready.

Product Quality

Can I get samples before ordering?

Yes — product samples are available for serious buyers, usually within 7 days.

Are your products certified?

Salt is ISO 22000 / HACCP, seafood is EU-permitted and herbs comply with EU MRL pesticide standards. Certification docs are provided per shipment.

More questions? Contact the RFQ desk or email mokbel@westbekia.com.